RETURN POLICY
We want you to love your purchase!
If any of your items arrive damaged please contact us within 24hours of your package being delivered and describe the problem. We may also request pictures of the box if it appears damaged and the item itself.
You may email us at yourporch@gmail.com or call us at the store during normal business hours (Monday-Saturday 10am-4pm; may vary depending on the time of year). 218-346-7844
If you have just simply decided you no longer want the item(s) please contact us within 30days to intiate your return.
- All items must be in original, brand new condition, with all tags attached.
- Return shipping costs are the responsibility of the customer. We recommend that you ship your return via a tracked method to ensure safe delivery.
- We are unable to refund the original shipping fees.
- Items returned without the prior approval will not be eligible for return.
- Please Note: Some items are drop shipped so please confirm the return mailing address before you send anything back. Drop Ship items may be subject to a re-stocking fee.
Refunds
All refunds will be processed within 48hours of the item(s) being returned. Please be aware if the item(s) are drop ship items it may take than 48hours for the return to be credited back.
We also recommend holding on to all records of return shipment (like tracking information or a postal receipt) in case further action is required.